Privacy policy

Privacy Policy

Effective Date: September 1, 2025
Last Updated: September 1, 2025

Welcome to Quickit Grocery ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Quickit Grocery (the "App").

By using the App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the App.


1. Information We Collect

a. Personal Information

When you use our App, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Delivery address

  • Payment information (handled securely through third-party processors)

b. Location Information

With your permission, we collect your device’s precise location to:

  • Show nearby stores, restaurants, and delivery options

  • Calculate delivery distances and times

  • Ensure accurate order processing and dispatch

You can disable location access at any time in your device settings, though this may impact the App’s functionality.

c. Usage Information

We collect information about how you interact with the App, including:

  • Pages viewed

  • Features used

  • Order history

  • Device type, OS version, and other technical data

d. Chat and Communications

If you use our in-app chat support, we may collect and store your communication history to improve service quality and resolve issues.


2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the App and its features

  • Personalize your experience

  • Facilitate orders and deliveries

  • Offer customer support

  • Communicate updates, promotions, or service changes

  • Detect and prevent fraud or misuse


3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: For payment processing, delivery, and customer support

  • Vendors and Stores: To fulfill your orders

  • Legal Requirements: If required by law or in response to valid requests by public authorities


4. Data Security

We take reasonable steps to protect your data using industry-standard security measures. However, no method of transmission over the internet or mobile networks is 100% secure.


5. Your Choices

You have the right to:

  • Access or update your personal information

  • Delete your account and data (subject to legal or operational obligations)

  • Opt out of marketing communications

  • Disable location services via device settings

To make requests regarding your data, contact us at:
📧 support@quickitgrocery.com


6. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children.


7. Third-Party Services

The App may contain links to third-party services (e.g., payment processors). We are not responsible for their privacy practices. We encourage you to review their policies before interacting with them.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in this section, with the updated date above. Your continued use of the App after updates means you accept the revised policy.


9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
📧 support@quickitgrocery.com